Effective Date: May 30th, 2024

At Graceful & Grey LLC, we are committed to protecting your privacy and ensuring
transparency in how we handle your personal information. This policy explains in detail
how we collect, use, store, share, and protect your data, as well as your rights and
choices.

Legal Compliance
We comply with all applicable data protection and privacy laws, including the General
Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and
other relevant regulations. We process your personal information lawfully, fairly, and
transparently, and uphold your rights to access, correct, or delete your data. We
regularly review our privacy practices to ensure ongoing compliance, cooperate fully
with regulatory authorities, and promptly address any legal requests or concerns
regarding your data. Our goal is to maintain the highest standards of privacy, security,
and ethical conduct in all our operations.

Information We Collect
- Directly from You: When you schedule appointments, sign up for services, fill out
forms, or contact us, we collect information such as your name, email, phone number,
and service preferences.
- Automatically: We use cookies, web beacons, and similar technologies to collect data
about your device, IP address, browser type, pages visited, and usage patterns.
- From Third Parties: We may receive information from referral partners, analytics
providers, payment processors, or other service partners to help us deliver and improve
our services.

How We Use Your Data
- To provide, personalize, and improve our workshops, mentorship, and advisory
services.
- To schedule and manage appointments and communicate with you about your account
or services.
- To analyze website usage, monitor performance, and enhance user experience.
- To comply with legal obligations, resolve disputes, and enforce agreements.
- With your consent, to send you marketing communications or updates about our
services.

Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, analyze site
traffic, and improve functionality. You can manage or disable cookies in your browser
settings, but some features may not work as intended.

Third-Party Sharing and Data Usage
We may share your data with trusted third-party service providers (e.g., IT support,
analytics, payment processors) who are contractually obligated to protect your
information and use it only for specified purposes. We do not sell your personal
information or share it for third-party marketing without your explicit consent. We may
disclose your data if required by law, regulation, or legal process.

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes
described in this policy or as required by law. When no longer needed, your data will be
securely deleted or anonymized.

Data Security
We use industry-standard security measures, including encryption, firewalls, and access
controls, to protect your data from unauthorized access, disclosure, alteration, or
destruction. We regularly review and update our security practices.

International Transfers
Your data may be processed or stored outside your country of residence. We ensure
appropriate safeguards are in place for international data transfers, in compliance with
applicable laws.

Your Rights and Choices
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may update or correct your information at any time.
- Deletion: You may request deletion of your data, subject to legal or contractual
obligations.
- Restriction/Objection: You may restrict or object to certain data processing activities.
- Data Portability: You may request your data in a portable format.
- Opt-Out: You may opt out of non-essential communications at any time.

Children’s Privacy
Our website and services are not intended for children under 16. We do not knowingly
collect or solicit personal information from children. If you believe a child has provided
us with personal data, contact us so we can promptly remove it.

Policy Updates
We may update this policy from time to time. Changes will be posted on this page, and
your continued use of our services constitutes acceptance of the updated policy.

Contact Us
If you have questions, concerns, or requests please contact us at odouglas@gracefulandgrey.com

Thank you for trusting Graceful & Grey LLC with your personal information. Your privacy
and confidence are our top priorities.